Privacy Policy

General information

At DISLIX, we are committed to protecting your privacy and ensuring the security of your personal information. We collect, process, and store data in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

DISLIX collects general information when you use our website or mobile app. This information is stored in server log files to ensure optimization and security.

Information we collect

Personal data: name, email address, phone number, business information, contact lists, message content, payment information.

Usage data: IP address, browser type, operating system, access logs, API calls.

Mobile app permissions

Camera: to capture and send photos or video. Example: taking a photo of a product to send to a customer.

Photo library: to select and send existing photos. Example: choosing a business logo or a saved product image.

Microphone: to record and send voice messages. Example: tapping the microphone button to record a quick voice note for a customer.

Location: to share your current location. Example: sending your store's location to a customer via the location button in a conversation.

How we use your information

We use this information to provide our services, communicate with you, run analytics, maintain security, meet legal obligations, and, with your consent, for marketing.

Data sharing

We do not sell your personal information. We may share data with service providers (hosting, payments, WhatsApp API) who are contractually bound to protect your data.

Data security

We use up-to-date security standards to protect your data. All data is encrypted in transit using HTTPS. Passwords are hashed and stored securely. Sensitive information is protected by advanced systems, and we apply continuous security monitoring and threat detection.

Cookies

We use cookies to understand your preferences and improve our services. You can control cookies through your browser settings.

Data retention

We retain data for as long as necessary to provide our services or to comply with legal obligations. Data is deleted once it is no longer needed for these purposes.

Your rights (GDPR & CCPA)

You have the right to access, correct, delete, port, and object to the processing of your data. We do not sell personal information.

Contact our Data Protection Officer

Email: privacy@dislix.com

Support: support@dislix.com

Website: https://dislix.com

Company: DIS.software, Cairo, Egypt